We take all payments and as soon as the buyer receives their package, we return the money to the seller.
Secure buyer and seller payment - ordering procedure :
PAYMENT BY TRANSFER ALLOWS YOU TO PAY NOTHING ON THE SITE : VALIDATE THE BASKET OF YOUR PURCHASES FOR FREE ON THE SITE TO RESERVE YOUR ITEMS THEN PAY DIRECTLY WITH US (ECOLOGICAL DRESSING MARKETPLACE). So don't stress if you don't have your payment method and make your transfer when you're ready. You have 8 hours to make the transfer (without any news from you, the items will be put back on sale). By doing so you can block (reserve on the site) the articles that you like without missing out on opportunities.
To pay for your reservation, simply go to Paypal : secure and free site. You will receive an email from us on this subject. As soon as we receive the payment, your package will leave and we will give you the tracking number to avoid any misunderstanding.
For those who prefer to pay directly on the site, we will notify you as soon as we set up a card payment system. So you will have the choice between these 2 options (reserve your order by choosing the transfer or immediate payment by credit card).
Then, as soon as the buyer receives his order, we return the money to the seller. Also to oblige the seller to protect fragile items well and to send you what you have ordered without lying about the goods. The buyer is sure to get their items and the seller is sure to get paid. So no conflict - no buyer / seller inconvenience. Shop with confidence. With us everything is logical: guaranteed security.
Pay attention to stock management of items for sale :
Being able to reserve your items on the site allows you not to worry about their availability (items for sale = items actually available for purchase).
FOR ALL THESE REASONS WE ASK SELLERS TO BE VERY VIGILANT ABOUT THE AVAILABILITY OF THEIR ITEMS FOR SALE SO AS NOT TO DISAPPOINT BUYERS AND FILL THEIR PURCHASES. OTHERWISE THEIR SELLER ACCOUNTS WILL BE DELETED (unless you have a valid reason to justify this incident). UPDATING STOCKS BY REMOVING FROM THE SITE OBJECTS THAT ARE NO LONGER AVAILABLE AND NOT WAITING FOR A BUYER TO BOOK THEM TO TELL IT THAT THEY ARE NO LONGER FOR SALE.
Exchange accepted once (to reinforce the security of buyers) :
If you are not satisfied with the item you purchased, you can return it to the seller by notifying us as soon as you receive it and telling us the tracking number of the package (shipping cost at your expense - do this very quickly : within 2 working days maximum). Then, as soon as the seller has collected his merchandise, you can choose another item on the site at the same price (or at a higher price by paying the difference - for that choose payment by transfer and make a transfer of what you owe to complete the price). We do not make refunds. But we have taken precautions to be sure to satisfy buyers (study of advertisements before publication, payment to the seller only when the buyer receives his goods and exchange possible once). These conditions oblige sellers to publish authentic advertisements, indicating all the details to avoid returns. Because in this case, the seller is not paid but recovers his goods.
Seller and buyer contact security : what messages are prohibited ?
When you contact the seller, it is forbidden to send him your personal information (example: address, phone number, payment card number, etc.). Ditto for the seller. Otherwise your account will be deleted from the site because we can no longer guarantee the security of transactions and the authenticity of the items. For your information, we receive a copy of all messages to resolve these issues should the need arise.
You can ask him questions about the items, the price, the delivery method.
But we do everything to limit your worries and questions, asking the seller to provide all the details of the items to convince you and sell quickly.